Privacy Policy

Privacy Policy of the Islamic Community Center of Redlands

Effective Date: 2/1/2023

The Islamic Community Center of Redlands (hereinafter referred to as “ICCR,” “we,” “our,” or “us”) values the privacy of our community members, visitors, and all individuals who interact with us. This Privacy Policy describes how we collect, use, and protect your personal information when you engage with ICCR through our website, mobile applications, social media pages, in-person events, and communications (including SMS messages, emails, phone calls, and other methods of contact). By providing us with your personal information, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

  1. Contact Information
    We may collect personal information such as your name, email address, postal address, phone number, and other similar details when you:
    • Register for events, classes, or programs
    • Subscribe to our newsletters or mailing lists
    • Complete a form on our website or physical premises
    • Opt in to receive SMS text messages or other communications
  2. Demographic Information
    We may collect demographic details such as age range, gender, or general location (e.g., city, state) to help us better understand and serve our community. This information is provided on a voluntary basis.
  3. Payment Information
    When you make donations or pay for programs or services, we (or our third-party payment processors) may collect payment details, such as credit/debit card information, billing address, and payment history. We do not store full credit/debit card details on our servers; this is handled via secure, compliant payment processors.
  4. Automatically Collected Data
    Certain technical information may be automatically collected when you visit our website or interact with our digital platforms, such as:
    • IP address
    • Browser type and version
    • Device information
    • Pages visited and time spent on site
    • Cookies and similar tracking technologies (see Section 8 for more details)
  5. Voluntary Submissions
    We may collect any information you voluntarily provide, such as feedback, requests, or inquiries made through email, in person, or via online contact forms.

2. How We Use Your Information

  1. Service Delivery and Community Engagement
    • Provide information about upcoming events, classes, and community programs.
    • Send reminders or confirmations for events, workshops, and meetings.
    • Deliver religious, educational, or cultural information relevant to our community’s mission.
  2. Communication
    • Respond to inquiries, questions, or requests for support.
    • Send newsletters, updates, donation appeals, and other relevant communications via email, SMS, or other channels, in accordance with your preferences.
    • Provide important notices, such as changes to our policies, upcoming events, or urgent community alerts.
  3. Donations and Transactions
    • Process donations, membership fees, or other payments.
    • Maintain accurate financial records to comply with legal and organizational obligations.
  4. Internal Administration and Operations
    • Improve the effectiveness of our programs and communications.
    • Enhance website user experience and conduct research and analytics on how users engage with our platforms.
  5. Legal Compliance
    • Comply with applicable laws, regulations, and internal policies.
    • Protect our rights, privacy, safety, or property, and that of our community members and others, as permitted by law.

3. Sharing and Disclosure of Information

  1. Service Providers
    We may share your personal information with trusted third-party service providers that assist us in areas such as payment processing, email services, SMS platforms, analytics, and website hosting. These providers are authorized to use your information only as necessary to provide their services on our behalf and must keep it confidential.
  2. Legal Requirements
    We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to:
    • Comply with any applicable law or legal obligation.
    • Protect our rights or property, or the safety of our community members, volunteers, staff, or the public.
  3. Organizational Transfers
    In the event of a merger, reorganization, or other transfer of our assets, your personal information may be transferred as part of that transaction. We will ensure any receiving party adheres to this Privacy Policy or provides you with notice and an opportunity to opt out before any different use applies to your personal information.
  4. Consent
    We may share information with third parties based on your consent, such as when you agree to receive communications from our partner organizations or affiliates.

4. How We Communicate with You

  1. SMS (Text Messages)
    • By opting in to our SMS communications, you consent to receive text messages from ICCR for announcements, reminders, and other relevant updates.
    • Standard messaging and data rates may apply based on your mobile service provider.
    • You can opt out of SMS messages at any time by replying “STOP” (or other designated keyword) to the received message.
  2. Email
    • We may use your email address to send newsletters, event updates, donation appeals, and other relevant content.
    • You can unsubscribe at any time by following the “unsubscribe” link in our emails or contacting us directly.
  3. Other Methods (Phone Calls, WhatsApp, Postal Mail, Social Media)
    • We may communicate via phone calls or messaging apps (e.g., WhatsApp) with your consent or as necessary to provide timely updates.
    • You can opt out of these communications by notifying us directly.
    • We may occasionally send postal mail or use social media platforms to share news, announcements, and community updates.

5. Data Retention

ICCR retains your personal information for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable laws. This retention period may vary depending on your relationship with ICCR. When information is no longer needed, we will securely destroy, delete, or anonymize it, except as required to comply with legal obligations or legitimate record-keeping purposes.

6. Security of Your Information

We implement reasonable technical, administrative, and physical safeguards to protect the personal information we collect. This includes:

While we strive to protect your personal information, no data transmission or storage system can be guaranteed 100% secure. You also play a role in protecting your information by keeping login credentials and personal details confidential.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has provided us with personal information, please contact us so that we can take steps to delete such information.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies (e.g., beacons, tags, scripts) to:

You can usually manage cookies through your browser settings. Disabling cookies may limit certain features or functionality of our website.

9. Third-Party Links

Our website, emails, or SMS communications may contain links to third-party sites. These sites are not governed by this Privacy Policy. We are not responsible for the content or privacy practices of any linked sites. We encourage you to review the privacy policies of any third-party websites or services before providing personal information.

10. Your Rights and Choices

  1. Opt-Out/Unsubscribe
    • You can opt out of email communications by clicking the “unsubscribe” link at the bottom of any promotional email.
    • You can opt out of SMS text messages by replying “STOP” or by following the instructions provided in the text message.
    • You can contact us directly to manage your communication preferences.
  2. Access and Correction
    • You may request access to, or correction of, the personal information we hold about you.
    • Please contact us as described in Section 12 to make such a request.
  3. Deletion
    • You may request that we delete your personal information, subject to certain legal exceptions.
    • We will make reasonable efforts to comply with your request in accordance with applicable laws.

11. Updates to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the updated Privacy Policy on our website and indicate the effective date at the top. Your continued use of our services after any changes to this Privacy Policy indicates your acceptance of such changes.

12. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Islamic Community Center of Redlands
26830 Beaumont Ave
Redlands, CA 92373
Phone: 909-271-4662
Email: contact@iccredlands.org
Website: https://iccredlands.org

Disclaimer: This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend consulting with a qualified attorney to ensure that this policy complies with all applicable laws and regulations.